1. The Client & The Challenge

Our client is a successful e-commerce business, known for its wide range of home furnishing and organization products.

The Problem: A Sudden Supply Gap and Compliance Risks

When a key local importing warehouse in France closed its doors, our client was forced to manage furniture imports directly from China. While they had existing contacts with Chinese suppliers, they lacked the technical expertise on the ground to ensure the products met strict European furniture norms (safety, stability, material quality). This exposed them to significant risk, including product returns, compliance failures, and potential damage to their brand reputation.

2. Our Approach: Technical Partnership & Proactive Testing

We became our client's dedicated technical partner on the ground in China. Our approach was hands-on and tailored to each product's unique requirements.

Working in close cooperation with the customer, we:

• Conducted Product-Specific Analysis: We studied each furniture item on a case-by-case basis, analyzing its design, assembly instructions, and physical structure against EU standards.

• Developed Custom Testing Protocols: Based on our analysis, we created and executed specific tests for stability, durability, and material safety to validate product quality and compliance before shipment.

3. The Results & Impact

This proactive and technical approach delivered immediate and tangible benefits, securing our client's supply chain and protecting their brand.

• Mitigated Risk: The client significantly reduced the risk of costly quality returns and non-compliant products reaching their customers.

• A Trusted, End-to-End Partner: We provided a seamless solution, transforming a complex challenge into a streamlined process.

Client Testimonial:

"CCAC is a one-stop solution for all our product import from China now."

— Supply Chain Manager, E-commerce Company

Turn your sourcing challenges into a competitive advantage. Contact us to secure your supply chain today.